Southrock Appliance Repair – SMS Terms & Conditions

Last updated: September 16, 2025

Southrock Appliance Repair (“we,” “our,” or “us”) provides SMS text messaging services to communicate with our customers. By opting in to receive text messages from us, you agree to the following terms and conditions.

1. Program Description

Our SMS program includes:

Appointment confirmations and reminders Service updates related to your scheduled appliance repair Customer support follow-ups Occasional promotions, offers, or review requests

Message frequency may vary based on your interactions with us (e.g., number of appointments or service requests).

2. Consent & Opt-In

By providing your mobile phone number and checking the opt-in box during booking or through other sign-up methods, you consent to receive text messages from Southrock Appliance Repair. Consent is not a condition of purchase.

3. Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message to verify your request. You will no longer receive SMS messages unless you opt back in.

4. Help

For help, reply HELP to any message or contact us at:

📞 (604) 617-9704

📧 [email protected]

5. Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. Privacy

Your privacy is important to us. We will never share, sell, or rent your personal information, including your mobile phone number, without your consent, except as required by law. For more details, please review our Privacy Policy.

7. Eligibility

You must be at least 18 years old or have parental/guardian consent to participate in our SMS program.

8. Changes

We reserve the right to change these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our SMS program constitutes acceptance of any changes.